Home  /  Our Process

Smooth from first call to job done

A seamless service process, from your first point of contact through to completion — and well beyond.

1

Inspection • Design

An experienced sales technician visits your home, listens to your needs and designs the best solution.

2

Arrangement

We minimise waiting between quoting and installation, passing every detail to our installers.

3

Installation

Fully qualified, licensed technicians and electricians, to ARC and Victorian Builder’s standards.

4

Service • Warranty

We follow up — backed by our 6-year fully comprehensive workmanship warranty.

GO WITH THE BEAR

Done once, done right.

Quality installations by professionals
Fully licensed and insured technicians
Comprehensive 6-year installation warranty

Ready to start?

Tell us what you need and we’ll arrange an inspection — no obligation.

Get a free quote Call (03) 9739 8859
Daikin
✓ ACCREDITED
Daikin Club Dealer
Mitsubishi Electric
DIAMOND STATUS
Mitsubishi Electric Diamond Dealer
ALSO LICENSED & ACCREDITED Fully licensed & insured ARC AU40629 BPC plumbing licence 112624 6-year workmanship warranty
Cold Bear HEATING & COOLING

Melbourne’s heating and air conditioning expert. Complete HVAC installation, service and repair for homes and businesses.

(03) 9739 8859 info@coldbear.com.au 1/1861 Ferntree Gully Rd, Ferntree Gully VIC 3156

FERNTREE GULLY

1/1861 Ferntree Gully Rd,
Ferntree Gully VIC 3156

Mon–Fri: 9.00am – 5.00pm
Sat, Sun & Public Hols: Closed

CLAYTON SOUTH

120 Main Rd,
Clayton South VIC 3169

Mon–Fri: 9.00am – 5.00pm
Sat, Sun & Public Hols: Closed

© 2026 Cold Bear Heating and Cooling · CB Air Conditioning Pty Ltd · ACN 611 068 789 · ARC AU40629 info@coldbear.com.au